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Legal

Cancellation and Refunds

Last updated: November 12, 2026. How to cancel your plan and when we refund a charge, in plain English.

The short version

Month-to-month. No contract. No setup fee. You can cancel at any time. The website build costs $0 and billing starts after you approve your site, so there is nothing to refund before then.

How to cancel

Tell us you want to cancel. Any of these works:

  • Call the number at the top of this page.
  • Email info@ailocalbiz.com, or reply to any of our emails.
  • Send us a message through the contact page.

There is no minimum term.

What happens when you cancel

When you cancel, we stop billing you. Your plan stays active until the end of the month you have already paid for. Then the monthly work and hosting stop. Your domain name is yours and you keep it. The website we built stays with us: it comes down when your plan ends.

Before billing starts

We build your website before you pay. The build costs $0. Billing of $99/month starts after you approve your site. If you don't approve it, you pay nothing, so there is nothing to refund.

Refunds

Payments are taken once a month, in advance. If we charge you in error, we refund that charge in full. Tell us and we put it right.

Contact us

Questions about cancelling or a charge? Call the number at the top of this page, email info@ailocalbiz.com or reach us through the contact page. Our Terms of Service set out the full agreement.

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